Zimbabwe Consumer Complaints Surge by 73 Percent

The Consumer Protection Commission reported a 73 percent surge in consumer complaints during the second quarter of 2026. Official data shows complaints rose to 3,503, up from 2,022 in the previous quarter. This spike reflects growing public anger over deteriorating product quality, unfair pricing, and widespread retail non-compliance with consumer protection laws. Business associations warned that currency volatility and supply chain disruptions are forcing retailers to cut corners. The sharp rise in grievances highlights the regulator's struggle to police retail markets amid systemic macroeconomic instability.